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Guía del usuario

Antes de comenzar, tómate un momento para leer las instrucciones de tu modelo específico. Cubre la configuración, el funcionamiento, el cuidado y la seguridad, para que pueda evitar errores comunes, obtener el mejor rendimiento y mantener sus gafas en excelentes condiciones a largo plazo.

Instruction Manual How-to Videos Video Guide by Model Touble Shooting Contact Form

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Manual de instrucciones

Encuentre el manual de su modelo específico a la derecha. Toque la flecha junto al nombre de su producto para ver el PDF. Si no estás seguro de qué modelo tienes, consulta el embalaje original o la tienda donde lo compraste.

¿No encuentras tu modelo?Busque esta página con Ctrl+F (PC) o 'Buscar en la página' (móvil).

How-to Videos

General Opperation

How to view playback on your phone?
OHO SUNSHINE
How to view playback on your computer?
OHO SUNSHINE
How to customerize your glasses via config file?
OHO SUNSHINE
How to charge your glasses?
OHO SUNSHINE
How to change the lenses on your glasses?
OHO SUNSHINE

Encuentra tu modelo. Mira y aprende.

Guías en vídeo por modelo

Seleccione su producto a continuación para ver tutoriales en video paso a paso creados específicamente para ese modelo. Desde la configuración hasta las funciones avanzadas, cada guía le explica todo lo que sus gafas pueden hacer.

Trouble Shooting

Config File Shows Garbled Text

If your config.txt file opens as unreadable symbols or mixed languages, it's usually not a problem with the file itself. Notepad sometimes displays the formatting incorrectly.

Try this:

  • Open the file with WordPad (Windows) or TextEdit (Mac) instead.
  • The content should appear normally.

This is just a display issue — your configuration settings are intact.

Can't Connect to iPhone 13 Pro Max

The iPhone 13 Pro Max uses a Lightning port, while our glasses and included cable use USB-C. To connect them, you'll need a Lightning to USB-C OTG adapter — available at most electronics stores or online.

Once you have the adapter:

  1. Plug the USB-C end of our cable into your glasses.
  2. Connect the other end to the OTG adapter.
  3. Plug the adapter into your iPhone.

Your iPhone will recognize the glasses, and you can access your files through the Files app.

Can't Transfer Files to My Apple Device

If your iPhone or iPad isn't showing your photos and videos, try these steps:

  1. Make sure your glasses are completely powered off — not just in standby.
  2. Plug the OTG adapter into your phone's charging port.
  3. Connect the data cable to the OTG adapter, then fully insert the other end into your glasses.
  4. Wait a few seconds. Your phone should detect a new external drive.

Once connected, open the Files app to browse and save your footage.

If it still doesn't show up, try a different OTG adapter or cable — some third-party adapters may not be compatible.

OHO SUNSHINE
OHO App Asks for a Pairing Code on Elite

The Elite model does not have AI or translation features, so it doesn't need to connect to the OHO app. No pairing code is required.

The OHO app is designed for our AI translation glasses(Elingo, GlobeEar, Edge Pro). If you're using Elite, you can skip the app entirely.

Can not change the lens

Here is the guide vide.

OHO SUNSHINE
Video Plays Audio but Shows Black Screen on Computer

Your video file isn't corrupted. Our glasses record using a high-efficiency codec (H.265/HEVC) that some default media players — like Windows Media Player or QuickTime — can't decode properly. That's why you hear sound but see only a black screen.

The fix is simple: use VLC Media Player. It's free, works on both Windows and Mac, and handles all common video codecs out of the box.

Download it here: https://www.videolan.org/vlc/

Once installed, open your video with VLC and it should play normally — both picture and sound.

Can't Connect Livi to My Phone via Wi-Fi

Follow these steps to connect your Livi glasses and stream live video to your phone:

  1. Download the app — Install Vizen Cam on your phone first.
  2. Power on — Turn on your glasses. The red LED will flash.
  3. Enable Wi-Fi — Double-press the power/function button. The blue LED will stay on, meaning Wi-Fi mode is active.
  4. Connect your phone — Go to your phone's Wi-Fi settings, find a network named "Sunglasses_xxxx", and connect to it.
  5. Stream — Open the Vizen Cam app. You'll now see a live view from your glasses on your phone.
OHO SUNSHINE
Time/Date Stamp Is Wrong

To correct the time and date on your footage, follow these steps:

  1. Connect your glasses to your computer using the included USB cable.
  2. Open the drive named "glasses" and find the file config.txt.
  3. Open it with a text editor like Notepad.
  4. Change the first line from N to Y to enable editing mode.
  5. Update the second line to the correct date and time. Use this format:
    YYYYMMDD HHMMSS (Example: 20260115 143000)
  6. Save the file and safely eject the USB drive.
  7. Turn your glasses off and back on. The correct time will now appear on all new recordings.

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