Warranty
Limited Warranty Coverage
This warranty covers manufacturing defects for 12 months from purchase.
Note: Defects discovered within the first 14 days may qualify for a refund under our Refund Policy.
lenses, and electronic components—are free from manufacturing
defects for 12 months from the original purchase date. OhO Sunshine
reserves the right to determine whether a defect qualifies under this warranty.
During the warranty period, OhO Sunshine will, at its option:
- Repair the defective Product.
- Replace it with a comparable unit.
Warranty Services
1. Repaired/Replaced Products:
- Covered for 30 days.
- OhO Sunshine covers the shipping costs for warranty repairs/replacements.
2. Required for Claims:
- Dated proof of purchase (e.g., receipt or order confirmation).
- Product must be returned in its original packaging (if requested).
Warranty Exclusions
This warranty does not cover:
- Damage from misuse, accidents, or neglect (e.g., drops, impacts).
- Water exposure or extreme environmental conditions.
- Unauthorized repairs, modifications, or tampering with electronic components.
- Normal wear and tear (e.g., scratches on lenses/frames).
- Use of non-OhO Sunshine chargers leading to electrical overload.
- Purchases from unauthorized sellers.
- Out-of-Warranty Repairs.
- After the warranty expires:
After the warranty expires:
- Repairs are offered at OhO Sunshine’s discretion for a fee.
- Replacement parts (e.g., lenses) may be purchased via ohosunsine.com.
Limitations of Liability
OhO Sunshine is not responsible for:
- Data loss or damage due to defects/repairs.
- Accidents, injuries, or misuse of the Product.
- Costs beyond repair/replacement (e.g., incidental damages).
Product Support
For troubleshooting, accessories, or warranty claims:
Visit Technical Support menu of our website(ohosunhsine.com) for guides,
instructions, and FAQs.
Contact support: [support@ohosunshine.com] or leave message in contact
form.
Effective Date: May 1st, 2025