Shipping Policy
OHO SUNSHINE Shipping Policy
Last Updated: June 9th, 2025
1. Shipping Destinations
We ship to the following regions:
Americas: Canada, United States, Mexico
Europe: United Kingdom, Ireland, Germany, France, Italy, Austria, Bulgaria, Belgium, Poland, Denmark, Finland, Netherlands, Czech Republic, Romania, Norway, Portugal, Sweden, Switzerland, Spain, Greece, Hungary
Oceania: Australia, New Zealand
Asia: Philippines, South Korea, Maldives, Malaysia, Bangladesh, Nepal, Japan, Sri Lanka, Thailand, Turkey, Singapore, India, Indonesia, Vietnam, Macao Special Administrative Region of China, Taiwan of China, Hong Kong Special Administrative Region of China, Saudi Arabia, Qatar, United Arab Emirates, Oman
Note: Restrictions may apply to remote areas. Contact us before ordering.
2. Orders Processing Time
- Standard Orders: Processed in 1-3 business days (excludes weekends/holidays).
- Custom Orders: Additional 3-5 business days; delays notified via email.
- Cutoff Time: Orders placed after 12 PM GMT are processed the next business day.
3. Delivery Timelines by Region
|
Region |
Shipping Origin |
Method |
Delivery Time |
Cost |
|
United States |
US Warehouse |
Standard |
3-4 business days |
Free |
|
United Kingdom |
UK Warehouse |
Standard |
2-4 business days |
Free |
|
United Kingdom |
China Warehouse |
International Economy |
7-12 business days |
Free |
|
United Kingdom |
China Warehouse |
International Standard |
4-6 business days |
+$35 (glasses), +$50 (goggles) |
|
Other Countries |
China Warehouse |
International Economy |
7-12 business days |
Free |
|
Other Countries |
China Warehouse |
International Standard |
4-6 business days |
+$35 (glasses), +$50 (goggles) |
Notes:
- Delivery times are estimates and exclude customs delays.
- Expedited shipping fees are non-refundable if order is canceled.
4. Shipping Fees
* Free Shipping: Applies to:
- All orders from local warehouses.
- International Economy shipments.
* Fast Shipping: Upgrade to International Standard for faster delivery for the goods sent from China Warehouse (fees vary by product).
5. Customs & Import Taxes
International customers may be subject to customs fees (varies by country). OHO SUNSHINE is not responsible for these charges.
6. Tracking & Support
You will receive a tracking number via email once your order ships.
Delays? Contact us at: support@ohosunshine.com
7. Additional Policies
- Holiday Delays: Processing/shipping may slow during peak seasons (e.g., Christmas).
- PO Boxes: Not supported for international shipments.
- Returns: See our Return Policy for details.